1223 Privacy Policy for Filipino Players

When you register and use 1223, we collect the personal information needed to create and manage your account, process transactions in Philippine pesos (PHP), and deliver a secure experience on both desktop and mobile. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals. We also collect technical data generated during your use of the platform — such as your device type, browser, IP address, and session activity — to maintain platform security and improve performance for Filipino players. If you contact [email protected] with a query or complaint, the content of that communication is stored and used to resolve your issue and improve our customer service. We do not collect sensitive personal information such as government-issued ID numbers unless you are required to complete identity verification under our account verification process, in which case those documents are handled with strict access controls. All data collection is carried out in accordance with applicable Philippine data privacy legislation, and you will always be informed at the point of collection if additional data is needed beyond what is gathered at registration.

The personal information collected by 1223 is used exclusively to operate and improve the platform for players in the Philippines, and is never sold or shared with third parties for marketing purposes without your explicit consent. Your account details are used to verify your identity, process deposits and withdrawals, apply eligible promotions from the Promotions page, and communicate important account updates to you via email or SMS. Transaction data is retained for financial reporting, fraud prevention, and regulatory compliance purposes as required under Philippine law. Technical and behavioural data collected during your sessions is used in aggregate to identify platform issues, optimise loading times on mobile devices, and improve the overall user experience across all areas of the site. If you have opted in to receive promotional communications, your contact details may be used to notify you of relevant offers from the Latest Promotions section — you can withdraw this consent at any time by contacting [email protected]. We may also use data to fulfil our responsible gaming obligations, including identifying usage patterns that may indicate a player requires support as outlined on the Responsible Gaming page.

1223 does not sell, rent, or trade your personal data to any third party under any circumstances. We may share limited data with trusted service providers who assist in delivering core platform functions — such as payment processing partners who handle PHP transactions, identity verification services used during account checks, and technical infrastructure providers who support platform hosting and security. All such third-party providers are contractually bound to handle your data in compliance with applicable Philippine data privacy requirements and are prohibited from using your information for any purpose other than the specific service they provide to 1223. In situations where we are legally required to disclose information — for example, in response to a valid order from a Philippine regulatory or law enforcement authority — we will comply with that obligation while taking all reasonable steps to protect your privacy interests. We do not share your data with other gaming platforms, advertising networks, or data brokers. If you have questions about which specific service providers may handle your data in connection with your account, you can request that information by writing to [email protected].

Your personal data is retained for as long as your account remains active and for a period thereafter as required by Philippine financial, tax, and regulatory obligations — typically a minimum of five years from the date of your last transaction. Data that is no longer required for any lawful purpose is securely deleted or anonymised in line with our internal retention schedule. 1223 applies industry-standard technical and organisational security measures to protect your data from unauthorised access, including encrypted data storage, secure communication protocols for all transactions, and access controls that restrict which staff members can view account-level information. Despite these measures, no internet-based system can be guaranteed to be completely secure, and 1223 encourages all Filipino players to use strong, unique passwords and to contact [email protected] immediately if they suspect unauthorised access to their account. We conduct periodic security reviews and update our practices whenever new risks or regulatory guidance require it. Your financial transaction records, including PHP deposit and withdrawal history, are secured separately with additional access logging.

Under Philippine data privacy law, you have a number of rights in relation to the personal information held about you by 1223, and the platform is committed to making it straightforward for you to exercise them. You have the right to access a copy of the personal data we hold about you, to request corrections if any of your information is inaccurate or out of date, and to ask for your data to be deleted where it is no longer required for a lawful purpose. You also have the right to object to certain uses of your data, including the use of your contact details for promotional communications, and to request that processing be restricted while a complaint or correction request is being reviewed. To exercise any of these rights, send a written request to [email protected] with your registered account details and a clear description of your request — we will respond within the timeframe required by applicable Philippine law. If you are not satisfied with how your request has been handled, you have the right to escalate a complaint to the National Privacy Commission of the Philippines. 1223 takes all data rights requests seriously and will never penalise you for exercising your privacy rights.

1223 uses cookies and similar technologies to maintain your session when you are logged in, remember your preferences across visits, and gather anonymised analytics that help improve the platform for Filipino players on both mobile and desktop. Essential cookies required for the platform to function cannot be disabled, but you can manage optional analytics cookies through your browser settings at any time. We do not use third-party advertising cookies or share your browsing data with social media or ad networks. This Privacy Policy may be updated periodically to reflect changes in platform features, applicable Philippine legislation, or our internal data practices — the current version will always be available at this URL. If a material change is made that affects how your data is used, we will notify you via the email address registered to your account before the change takes effect. Continued use of 1223 after a policy update constitutes your acceptance of the revised terms; if you disagree with any change, you may close your account and withdraw any eligible balance by contacting [email protected]. For the full terms governing your use of the platform, please read our Terms and Conditions.